Refund policy
We want you to love our products. If you decide our product is not for you, no problem. Start your return here to get a refund following the guidelines listed below:
- We will accept return and/or exchange within 14 days of delivery due to manufacturing defects.
- Our company will check whether the product meets the conditions for return and exchange. If we find it is a certified product quality problem, we will accept return and/or exchange and bear the shipping fee.
- If you have received an incorrect/missing/defective item in your order:
Please email cs@meyer-mtl.com and we will get back to you as soon as we can. We will replace the item upon return, or refund it in your account within 3 to 5 working days (depending on your bank)